FairHost

Client Overview

Industry: Web Hosting Product: FairHost – our own UK hosting brand Platform: Custom-built website with a branded control panel, shop and Stripe payments Project: Internal project – launched 2026

Introduction

FairHost is our own UK hosting brand, selling web hosting, WordPress hosting, business email and domains online. Customers pick a plan, pay monthly by card and manage everything from their own control panel, with fixed prices that don’t jump at renewal.

The Challenge

We’ve hosted websites and email for our clients for years, but it was all managed by us and billed by hand, so businesses that just wanted good, reliable hosting without a web design package had no way to sign up themselves. A dedicated hosting site was a back-burner project we hadn’t got round to, with an earlier version half-built. We also wanted to tackle something that catches a lot of small businesses out: hosting that’s sold cheap for the first year, then hits you with a hiked-up price at renewal.

Our Solution

We created the FairHost brand and built a fast, hand-built website around one promise: serious UK hosting at a fair price, every year. There are four clear plans from £6.66 a month + VAT, with the price including VAT shown under each one, a domain search on the home page, and a branded control panel and shop at cp.fairhost.uk where customers order, pay by card through Stripe and manage their hosting, email and domains. To build trust we show the UK data centre’s ISO 27001, Cyber Essentials Plus and SOC 2 Type 2 accreditations and 100% renewable power, and every plan is backed by a Hack Restore Promise.

Implementation Process

Alongside the main pages we wrote help and FAQ pages, email setup guides, a support page and a contact form with spam protection, plus a simple three-step guide for switching from another host. We added an AI support chat powered by Claude, which answers questions about plans, email and domains using only what’s on the FairHost website and hands account problems over to the UK support team. The legal side was done properly too, with terms of service, an acceptable use policy, a UK GDPR privacy notice, a cookie consent banner and an accessibility statement. Every page has its own SEO titles, descriptions and social sharing images, and the site runs through 20i’s edge caching CDN so it loads quickly.